Get in Touch With Us
Whether you have a question about a sweepstakes casino we've reviewed, spotted something that needs correcting, or want to suggest a platform we should take a closer look at — this page explains how to reach the Sweeps Sites team and what happens after you do.
How to Reach the Sweeps Sites Team
Email is the most direct way to get in touch. Every message is read by a real person, and we aim to respond within two working days. Reach us at [email protected].
The more context you can give us upfront, the faster we can get back to you with something useful. A brief description of your query — which platform it relates to, what you found unclear, or what you'd like us to look into — makes a real difference.
What You Can Write to Us About
We hear from a wide range of readers. These are the most common reasons people get in touch:
- Questions about sweepstakes casinos — Unsure how the dual-currency model works, which platforms serve your state, or how prize redemption is handled? We're happy to point you in the right direction.
- Corrections and accuracy flags — Sweepstakes casino terms, welcome offers, and state availability change frequently. If something in our reviews looks out of date or inaccurate, please let us know. We take that seriously.
- Platform suggestions — Know of a sweepstakes or social casino you'd like us to research and consider adding to our list? Send us the details and we'll take a look.
- Editorial and content feedback — If a section of our site is unclear, missing something important, or could be more useful, we genuinely want to hear it.
- Partnership and commercial enquiries — If you represent a platform or organisation and would like to explore working together, introduce yourself and outline what you have in mind. We'll review it and respond accordingly.
- Responsible play concerns — If you or someone you know is finding it hard to stay in control of their gaming activity, please mention this in your message. We'll point you towards appropriate support resources.
What We Do Not Handle by Email
We are an independent comparison and review site — we are not affiliated with any of the platforms we cover, and we cannot access player accounts, process refunds, or intervene in disputes between users and operators. For account-specific issues, you will need to contact the platform directly through their own support channels.
What Happens After You Write to Us
Your message goes to a member of our editorial team, not an automated filter. We read what you send and respond thoughtfully. Our target turnaround is two working days; during particularly busy periods it may take a little longer, but we will always follow up.
If you're flagging a factual error or an update to a platform's terms, we'll review the relevant page and amend it if the evidence supports it. We don't make changes based on requests from platforms or partners unless the facts warrant it — our rankings and assessments are editorially independent.
A Note on How We Work
Sweeps Sites researches and reviews sweepstakes and social casinos for readers across the US. Our content covers how the sweepstakes model works, which platforms are worth considering, and what to look for before signing up. None of that changes based on who emails us — but reader input does shape which platforms we look at next, which topics we go deeper on, and where our existing coverage has gaps.
If you've found our site useful — or if you think we've missed something — we'd like to hear about it either way. Thank you for taking the time.